InnLite Features List
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Guest Voice Messaging - eliminates the need for message taking and delivery, freeing up valuable staff time.
- Easy-to-use guest voicemail
- Automatic message playback
- Access to wake-up calls
- Off-premises voicemail access
- Deleted message recovery
- Voicemail holding box at check out
- Guest-configurable wake-up calls
Staff Voice Messaging - creates more efficient staff communications. Special instructions, work schedules and maintenance orders can all be communicated through InnLite. InnLite even delivers messages to pagers!
- Staff configurable greetings/passcode
- New staff user tutorial
- Individual personal operators (secretary)
- Staff-configurable message notification: digital pager, voice pager, telephone
- Message type control: normal, urgent, private, certified
- Deleted message recovery
- Staff-configurable distribution groups
Property Management Integration - allows your computer system to integrate with a voice mail feature, maintaining guest confidentiality at all times.
Call Routing - transfers outside calls directly to departments or individuals, further reducing switchboard traffic.
Wake-up Calls - are guest-programmable and are handled automatically by the system.
Front Desk Administration - InnLite is especially easy to administer.
- Administrative functions with front desk phones
- Express messaging to guests or staff
- Assist guest access to voice mail
- Assist previous guest access to holding box
- Deleted message recovery for guests
- Guest voice mail room change
- Setting of guest wake-up calls
- Individual guest administration
- Check-in room/refresh message lamp
- Easy mailbox administration for non-PMS integrated systems
Automated Attendant - Outside calls get automatically routed to the proper department or individual while an operator is available for additional assistance.
- Guest/staff dialing directory
- Guest/staff extension dialing
- Configurable security failure destinations
- Departmental menu
PMS Integration - Property management system integration allows for communication with InnLine Express, further reducing administration time.
- Guest check-in/check-out
- Guest room move
- Guest dialing directory support
*Some features are PMS- dependent
System
- Password security
- Accurate (Atomic Clock) time maintenance
- Remote maintenance software
- Diagnostic utilities
- System event and error logging
- Automatic system failure notification
Note: Terms and specifications subject to change without notice. Hardware subject to change with availability. For a complete list of features, refer to the current InnLine Express software feature sheet.
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